Rear Camera Software Recall - 2019 Honda Insight Forum
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post #1 of 20 (permalink) Old 09-16-2018, 04:54 PM Thread Starter
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Rear Camera Software Recall

I received this recall two days ago on my Honda Link App. Anyone else get it? I thought I might be able to update it myself through wifi.....but no luck.. I guess the dealer will look after it when I go in for an oil change. So far no issues for me at 4700 kms.
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post #2 of 20 (permalink) Old 09-16-2018, 09:01 PM
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I haven't received it and I'm curious what it's about. Were there any details provide? Could you provide a screenshot of the recall? Thanks.
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post #3 of 20 (permalink) Old 09-17-2018, 04:47 PM Thread Starter
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Here is what I got

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post #4 of 20 (permalink) Old 09-17-2018, 05:47 PM
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My app and online does not say anything about a recall with my VIN. My dealer just called and left a voicemail about this. Said it takes 40 minutes to update.

I don’t have any issues but now I’ll have to call back and setup an appointment.

2019 White Orchid Pearl EX
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post #5 of 20 (permalink) Old 09-17-2018, 06:09 PM
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Had my car in last week to address some small complaints. They told me they fixed the rear camera recall item. They could not help me with any of my problems.

-----
Glenn Nelson in Santa Cruz
Insight 2019 Touring, Crimson Pearl, serial #01954
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post #6 of 20 (permalink) Old 09-21-2018, 11:54 AM
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Safety Recall (already!)

Hi all:

In the HondaLink settings, I discovered an option where it calls Honda -- and a recording matches your VIN Number to issues and recalls with the vehicle.

And lo and behold... there *is* a "safety recall" related to my VIN. When I called Honda they said it's a recall of several issues with the NAV / Camera / Display and they gave me several issues that might or might not affect my 2019 Touring model.

When I called the dealer they said a 'safety recall' is not an urgent situation and the next time I am in for service to have it checked. (That might be a while.)

Guess I should expect this in a new model?
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post #7 of 20 (permalink) Old 09-21-2018, 04:03 PM
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Garage
Itís interesting that I have pretty much the same exact insight as you, white Touring, and mine doesnít have that recall yet. I wonder what the difference is?

2019 Orchid White Pearl Touring
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post #8 of 20 (permalink) Old 09-21-2018, 04:29 PM
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I have a white EX and got a call for the recall from my dealer but didn’t get it in the app. I did call the number from HondaLink app and they said my VIN was part of the recall.

I’m sitting in the service room waiting for them to finish and the owners site still says no recalls for my VIN. I wasn’t having any issues previously so I hope this update doesn’t create any issues.

2019 White Orchid Pearl EX
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post #9 of 20 (permalink) Old 09-21-2018, 06:15 PM
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Just finished mine about 15 minutes ago. So much for a 40 minute job. lol.

Long story short is I lost my home screen layout, WiFi/Bluetooth connections, and all of my SiriusXM favorites and settings. I had to check other system/car settings to ensure my preferences were saved. The first text and call that came in were super loud so I had to adjust the sound settings as well.

I wish that could have been backed up somehow before the upgrade then restored. Perhaps I missed that part of the manual, oh well.

Edited: oh and the worst part is I lost my history of trip B I was keeping all my tank fill ups! I had A reset on each fill and B to never reset to see my last 3 fill ups and their MPG for the tank. Thankfully I have a Fuelly account.

2019 White Orchid Pearl EX

Last edited by dj1anddt2; 09-21-2018 at 06:19 PM. Reason: Forgot to mention something.
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post #10 of 20 (permalink) Old 09-28-2018, 11:55 AM
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Looks like the recall has made the news:

https://www.cnbc.com/2018/09/28/hond...e-problem.html
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