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Discussion Starter #1
Had a strange experience for the first time yesterday. Went to make a phone call, pressed Voice button, brought up the right screen, but did not seem to hear my voice. Went to FM, screen came up but could not get any stations to play. Went to USB screen where I have songs stored. Brought up song info but would not play. Other functions like Clock, PowerFlow were fine. I pulled over, turned off ignition, back on, no change. Later I tried again, left ignition off longer for a full reset, then it worked fine. Anyone else experience this or have any clue what the problem might be? Once in two months is not a big deal, but a surprise.
 

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Sounds to me like a software related problem that needs to be patched. Issues like these are the most commonplace with new cars, since they are so tech driven. At least a reset seems like a remedy in the interim.
 

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2019 Honda Insight EX (White Orchid Pearl)
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The tablet screen probably needs a reboot. That tablet is always on even when the car is off. I see it communicating with my router usually during midnight sending/receiving data.


 

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Discussion Starter #4
thanks for the thoughts, strange no one else has experienced this. the Accord shifter is sufficiently different I wonder if the technique will work on Insight, but will try if this happens again.
 

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2019 OWP Insight EX
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The instructions in the video indeed work with the Insight. I went from 768 hours uptime back to zero after the reboot. All settings, etc were retained.
 

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thanks for the thoughts, strange no one else has experienced this. the Accord shifter is sufficiently different I wonder if the technique will work on Insight, but will try if this happens again.
I think it should be easier to make the shifts with the push button gear selector on the Insight, so I'd expect it to work on the first try (vs 3 attempts in video with traditional gear selector).
 

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The instructions in the video indeed work with the Insight. I went from 768 hours uptime back to zero after the reboot. All settings, etc were retained.
how did you get it to work with the Insight shifter? I’ve tried multiple times and can’t get it to work.
 

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2019 Honda Insight EX (White Orchid Pearl)
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Creepy. Why give it access?
I have it set to auto update if a system update is available. I assume the software also sends diagnostic/crash dumps to Honda. I don't mind the access mainly because I hope this can result in bug fixes.
 

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Mine gets random static and blips only on one fm station. one day it's fine. next day there is no point in even using the station. I am guessing a tuner problem. I will need to get a rental for a few days to have it looked at. so I have been without that station for a month now. I shall update!!
 

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Mine gets random static and blips only on one fm station. one day it's fine. next day there is no point in even using the station. I am guessing a tuner problem. I will need to get a rental for a few days to have it looked at. so I have been without that station for a month now. I shall update!!
Sorry, but I'm a little confused... did your dealer mention that a software update will be needed to address the channel/tuner problem? Or was there something else on the issue that's related to software/restart mentioned in this thread?
 

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Intermittent static usually indicates a power/ground issue (wiring). They'll probably inspect all wires for both the headhunt, antenna and amplifier (if equipped).

The fact that it happens at only a specific frequency would lead me to believe that something is damaged within the antenna (physical damage). The fact that it happens randomly, would lead my search for a loose or damaged wire/solder point or connection. This damage must be limited to a specific frequency range.

Software shouldn't have any effect on radio signal, unless there is some sort of "static/squelch" reduction software, and if that were the case, the issue would show up at all frequencies. Unless for some reason there is an issue with the "digital tuner interface", which could be software based, but I'd be willing to bet its hardware based.

To test if it's unique to your vehicle, on a day when it is acting weird, I'd stop by the dealership and tune into the same station in another car, or if you have an old school radio, try tuning in on that with the car nearby. If the issue is only with the car, you are negating the chance of environmental interference.
 

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update

Ah by update I meant I shall update you all. This is clearly a hardware issue, not software. The issues occur only on one particular station and happens only with this car. The dealer said it would take 2 weeks to look at my car and the issue has to occur during their analysis and that I would need to get a rental. So I have to live with it and just listen to other stations when it has a 'bad day'. Side notes: Radio has reset itself on me about 5 times total. It's hard to tell what variables cause it. It's not a huge deal to me as long as it's not sign of problems ahead. on the 3rd day I drove up to my wife to pick her up (10 miles worth of driving to get her) and the car suddenly said key not found or missing or some warning. That's only happened once. 2 days later I walked out to my car first thing in the morning and the windows all were half way down for no reason. car was unlocked as well. When I started the car all kinds of warnings popped up. The dealer said a fuse was loose and it was a simple fix. I am doubting any of this is related to each of the problems I have had but hey what ever helps.

It would be great if the media unit was more customizable- say a simple clone of your cell screen will do. It seems like it's very close to that already.
 
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