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233 Posts
Today my significant other had a mid-morning appointment with her doctor. I went outside first to start my 2019 Insight EX (9 months, 3,000 miles old). Door opened normally (remote key in my pocket).
Stepped on brake and pushed power button. Absolutely nothing happened. Totally dead.
Called Honda roadside service. They said a tow to the dealer would probably be required, but when
they asked if I had tried using a battery starter I said no, but be sure tow driver brings one
along. I thought if the engine could be started, the 12 volt battery would no longer be needed to
get me to the dealer.
It took about 1 1/2 hours for AAA tow truck to arrive. Tow driver seemed unfamiliar with hybrids but together we eventually got engine started using his hand held charger (I was so very glad as I do not believe he was equipped to properly "go under the front tires and lift them off the ground".
Drove to dealer while dash kept telling me that power was very low and I should press and hold the power button (which I wasn't going to do since my engines were running just fine).
It took dealer's mechanics about two hours to diagnose and replace the defective 12 volt battery, per warranty (I had the same thing happen to my 2016 Civic EX).
Annoying problem, but better that it happened at home rather than on the highway.
Stepped on brake and pushed power button. Absolutely nothing happened. Totally dead.
Called Honda roadside service. They said a tow to the dealer would probably be required, but when
they asked if I had tried using a battery starter I said no, but be sure tow driver brings one
along. I thought if the engine could be started, the 12 volt battery would no longer be needed to
get me to the dealer.
It took about 1 1/2 hours for AAA tow truck to arrive. Tow driver seemed unfamiliar with hybrids but together we eventually got engine started using his hand held charger (I was so very glad as I do not believe he was equipped to properly "go under the front tires and lift them off the ground".
Drove to dealer while dash kept telling me that power was very low and I should press and hold the power button (which I wasn't going to do since my engines were running just fine).
It took dealer's mechanics about two hours to diagnose and replace the defective 12 volt battery, per warranty (I had the same thing happen to my 2016 Civic EX).
Annoying problem, but better that it happened at home rather than on the highway.