[materr2]

Have 178 miles on a Touring trim and now have this message:

Emissions System Problem
Power May Be Reduced
See Your Dealer

Not a nice message to get at a total of 178 miles. I did check the fuel cap, it does not appear to be the problem.
Message comes on/up every time we start the vehicle.
Going to dealer in the morning.

 

[hobokencentral]

Materr2,


Thank you for letting us know about the message. Can you keep us updated as per your dealer fix? I have close to 100 miles on my car and appreciate that you would warn us about this potential issue.

 

[materr2]

Dealer ran diagnostics and pressure checks for 3 hours. They found nothing wrong that is causing the code. They called American Honda to check with them and were told that they had no other info or input. American Honda told dealer that they had no other tests different from dealer.

Code they got during testing was: P04EE Emission System Fault

Dealer said all tests passed so they cleared codes with the hope that it does not happen again. Dealer asked me to return if the error message shows up again.

Hopefully error message won't return.

 

[jkat 62]

First week of ownership of my Insight I got TPM messages and tire pressure was good on all four ties , Reset it , came back 2 days later, again tire pressure ok, Reset again came back 1 day later , reset again and has been fine ever since. Now have 5,500 miles and no longer a problem. Anyone else seen this ?

 

[materr2]

Check Engine Light back on with the Emission System Problem message again. Car has less than 300 miles now.

This will be round 2 at the Honda dealership. If we go a total of 4 rounds without resolution, Lemon Law process will begin.

I traded a 2012 Toyota Prius (that I bought new in 2012) for this 2019 Honda Insight. The Prius never gave me any problems.

I hope I didn't make a mistake trading in my Prius for this 2019 Honda Insight. This vehicle obviously has a glitch and Honda, so far, does not know how to fix it.

 

[materr2]

Check Engine Light - Solved?

Back to the dealer this morning. While speaking with the dealer service adviser, I asked about maybe doubling up the fuel cap gasket. Popped the fuel door open and removed the fuel cap. I looked at the fuel cap gasket and surprise, it has a cut/gash in it. Why they did not find that last Monday is beyond me. They probably put it on and made sure it clicked a few times without actually looking at the gasket.

Now I don't know if that is enough to cause the Emissions System Problem error message, but I believe it could be. Dealer said that they will order a new fuel cap and replace. They don't know when they can get one because none are available and on back order.

So i'll have to wait until the new one arrives, is installed, and the error codes cleared again to see if that solves the problem. I'll keep all advised.

Picture of damaged fuel cap gasket attached. The dealer that the vehicle was purchased from fueled it at time of delivery. No other fuel has been put in since then.

 

[materr2]

Gas Cap Replaced

Today's total mileage on vehicle is now 462. Fuel cap replaced and all codes cleared today by dealer. We are hoping that the Check Engine Light does not return.

We will advise everyone soon if the fuel cap replacement works.

As an aside, we could not understand how the fuel cap gasket could get a cut/gash on it to begin with. We have examined the fill pipe for any burrs or anything and did not find anything. We did notice that the fuel door has a bracket to hold the fuel cap when refueling. This bracket has 3 projections that the fuel cap should (and does) easily slide into without coming near the cap gasket. However, if the cap were to be hung on the lower projection, it would be possible to cut/damage the gasket.

We don't know if this is what happened, but nothing else seemed readily apparent. Just be careful of the fuel cap gasket or risk Emission System Problem error along with the check engine light.

 

[ronnie]

Thanks for your detailed post on this. I'll make sure to keep an eye on this issue with my own EX.

 

[materr2]

Took a trip after replacing fuel/gas cap at 462 total miles. Trip was without incident and ended with 2,054 total miles on car.
The Emissions System Problem error message has not returned and the Check Engine Light has not returned. It seems that the new cap solved that problem.


During this trip we traveled 65 to 75 MPH mostly on flat/hilly terrain, but did also travel through the mountains of WV. This Touring trim vehicle averaged 48.01 MPG. That was for 2 adults, luggage, and a donut spare w/jack and lug wrench.

 

[insightfully]

This is a helpful recap and troubleshooting. I'm glad the fuel cap was the solution! The malfunction indicator was certainly detecting gas vapor leak and flagging the emissions risk.

 

[Marwan]

Have 178 miles on a Touring trim and now have this message:

Emissions System Problem
Power May Be Reduced
See Your Dealer

Not a nice message to get at a total of 178 miles. I did check the fuel cap, it does not appear to be the problem.
Message comes on/up every time we start the vehicle.
Going to dealer in the morning.

And how they fix it ??

 

[insightfully]

And how they fix it ??

@materr2 mentions in post #4 that fuel cap was replaced, to address slashed/damaged gasket. The fuel system will give emissions alerts if not maintaining a proper seal / pressue, so this sounds like a logical connection and resolution for the issue.

 

[RcLab1]

This just popped up this morning on my way to work. What does it mean? My Touring Insight is a 2019 with 45k miles.

 

[hasarad]

Start by checking your gas cap is secured, and give it a few drive cycles to clear if it wasn't. Otherwise, it's a dealer visit. Believe it ir not, one of our members had a cut in the gasket of his brand-new, never before fueled Insight after a couple hundred miles of ownership.

 

[Mobilcams]

 

[insightfully]

This just popped up this morning on my way to work. What does it mean? My Touring Insight is a 2019 with 45k miles.

Added your post to the thread hasarad mentioned and referenced in prior suggestions for your fuel door issue. The fuel system is linked to the Emissions warning message, as mentioned above... so you're likely seeing it related to the prior issues you reported with fuel door. Do you have update on that and/or what you did to resolve, since you weren't interested in having dealer work on it? - e.g. did pushing on the door work to release it? have you had issues opening the door since?

 

[RcLab1]

^
Yes my fuel door won't open when I push the button on the dash. It also won't open when I pull the release emergency gas lever in trunk.

It only opens when one pushes on the gas door while I press the button on the dash (two people).

I'm not paying $469 for a new gas door.

The only way I'm opening the gas door is that I'm prying it open with my fingers!!!!!!

 

[RcLab1]

If it's the fuel cap & gas cap seal (that's a easy fix to buy)...but is my 2019 Insight (45k miles) still have Powertrain Warranty?

This error message that pop's up is a "Powertrain issue" correct??
I hope so so they can fix it!

 

[insightfully]

If it's the fuel cap & gas cap seal (that's a easy fix to buy)...but is my 2019 Insight (45k miles) still have Powertrain Warranty?

This error message that pop's up is a "Powertrain issue" correct??
I hope so so they can fix it!

This would fall under "Emissions" issue and associated emissions warranty, which is covered at 3yr/36k in standard coverage states or 15yr/150k in extended emissions states (CA, CT, DE, ME, MD, MA, NJ, NY, OR, PA, RI, VT, WA, DC, CO).

The components and systems for emissions warranty is listed here, and includes the fuel system - https://owners.honda.com/Documentum/Warranty/Partslist/2019_Honda_Insight_-_EWPL_APL08356_SIS.pdf

 

[RcLab1]

I went to another Honda dealer today and the reason I was getting "Emision Problem" & "Check engine" Warning light was because the actual "Actuator to open the Gas Door" wasn't working. Hence when I press the gas button on the dash- the gas door wouldn't open. Also the gas door emergency lever inside the trunk wouldn't work also.

Total cost to replace "gas door acutator" is $216 w/labor.... Much better then $469 to replace gas door and wires at the other dealership.

I've just been using my fingers to pry open the gas door. As long as the gas cap is pressured sealed, I'm ok with prying gas door with my fingers.

What a hassle it's been driving with the warning lights inside the dash.
For a 1year old Insight TOURING trim- it's been not good for me.