I have the EX model and it checks for update fine. Never seen the "loading app settings" prompt either.I connected to home WiFi in the driveway, but still get this. Is it because I have the EX model and not Touring?
This made me think of a quote I saw earlier today: "Honda is now a software company that happens to make cars." :smile_big:Thanks for all your input, but I still have the same message hanging on the screen when I hit system update. I just got this Insight, so I guess I’ll have to bring it back to the dealer and see what they can do with it. I’ll let you know what I find out
Did the reset wipe out prior settings like radio presets, bluetooth pairing, and mileage history? Or was your dealer able to restore/preserve your settings?I took the insight into the dealer. He did a factory reset, and now everything works fine.
Thanks. Will try without my smartphone being plugged in. I'm not getting the sort of error that the forum member had: just "couldn't make connection" or something similar.HondaLink is a separate feature. A prior forum member had connection issue in attempting system updates; dealer did a factory reset to resolve issues:
https://www.gen3insight.com/forum/290-honda-insight-user-interface/724-system-update-issue.html
Reset/reboot and system update are separate. If I understand correctly, I think the reboot @odysseus described got the system past the 'can't connect' message to allow the update step to work.So putting it to "factory reset" will update to new software/firmware?