I am in Fremont, California (northern CA). I have been searching for new car for over 1 year, including both the Hyundia Ioniq and the Honda insight. I knew exactly what I wanted, color, and options. I have gone to at least 5 dealerships, ready to pay cash up front, but no dealership had the combination I wanted in stock and when I asked them to search or special order they told me its not available and that you cant 'special order' a car anymore. I was shocked that no dealership wanted my money, they let me walk out the door.
Then a month or two ago I heard a commercial on the radio for Cartelligent, talking about how they can take the hassles out of buying a car and you don't even have to go to a dealership. So I called them up and told them I was looking for a 2019 honda insight, touring edition, silver or blue color, BLACK leather, 17" dark chrome wheels, electronics sensing, and all accessories, ready to pay cash. To my suprize they found a matching car within 24 hours. It was at a dealership only about 30 minutes away. Since I knew what I wanted I said yes! I didn't have to go to a dealership, they simply emailed documents to fill out to start the process. When they were ready to add the $7425 worth of all the accessories, they came to my place of work, signed papers and gave them a $10,000 personal check to make my purchase official so they can add all the accessories I ordered. One week later my car was ready, I simply went to their closest Cartelligent office to sign the final paper and pickup my car. They gave me a 20 minute overview/training of the car and all the features. I now own the exact car I wanted with zero hassle.
I will never buy a car at a dealership again since they are not helpful and won't even help to order a car a customer wants.
I am very pleased with my purchase.