J.D. Power: Survey for Honda Insight Owners

ScubaGuy · Apr 15, 2019

Anyone else getting these? Took me 30 min to complete and mark everything "EXCEPTIONAL" Or "PERFECT". :smile:
I was honest though and mentioned issues I had with Garmin Maps and the update process as well as the issue with Lane Departure Warning which for me will always and forever be OFF.

andrew28 · Apr 16, 2019

The only survey I ever got was the after purchase survey from Honda.

Honda2019 · Apr 17, 2019

ScubaGuy said:
Anyone else getting these?

I got the same J.D. Power Survey as well. Took a long time to fill out but wanted to share my positive experience with the Insight. Got another survey from some other company which I never heard of so threw it out. Yesterday I got a third survey from MaritzCX. This one is all on paper, but looks just as long as the J.D. Power one. Maybe if I get bored one night I'll fill it out.

andrew28 · Apr 17, 2019

Honda2019 said:
I got the same J.D. Power Survey as well. Took a long time to fill out but wanted to share my positive experience with the Insight. Got another survey from some other company which I never heard of so threw it out. Yesterday I got a third survey from MaritzCX. This one is all on paper, but looks just as long as the J.D. Power one. Maybe if I get bored one night I'll fill it out.

I just got the MaritzCX survey(1st one) in the mail today. They need a better incentive than just a chance to win some money considering the time to fill out the survey plus the feedback is pretty valuable to the automaker.

lain:

@Honda2019 , they provided me a link & password to fill it out online. I plan on doing it when I have time this weekend.

hasarad · Apr 17, 2019

I got a rock.

mgldan · Apr 18, 2019

How are you guys getting these offers? All I get is robocalls offering to connect me to insurance specialists in my area.

andrew28 · Apr 18, 2019

mgldan said:
How are you guys getting these offers? All I get is robocalls offering to connect me to insurance specialists in my area.

I'm just guessing Honda handed our info over to these companies. I definitely did not agree or sign up for it. SiriusXM is still sending me junk mail(another one today for $5/month for 6 months) and calling me even though I didn't use my free trial offer.

FRR · Apr 18, 2019

andrew28 said:
I just got the MaritzCX survey(1st one) in the mail today. They need a better incentive than just a chance to win some money considering the time to fill out the survey plus the feedback is pretty valuable to the automaker.lain:

@Honda2019 , they provided me a link & password to fill it out online. I plan on doing it when I have time this weekend.

I received the Maritiz survery yesterday and completed it online yesterday evening. It will certainly take some time but it is thorough

andrew28 · May 27, 2019

I recently got 2 more surveys from strategic vision and autopacific in the mail. As I'm completing these surveys, it kind of gives you insight into how automakers design cars, and Honda seems to have done a good job striking a balance with the Insight in my opinion.

Ride/Handling
same ride/handling as now
quicker handling and firmer ride
easier handling and softer ride

Tires
same tires as now
tires with better grip than now
tires that are quieter

exterior styling
same exterior styling as now
more distinctive styling than now
more conservative styling than now

quietness
same interior quietness as now
interior more quiet than now
more sporty sounding than now

drivers seat visibility
same visibility as now
better visibility than now
give up visibility for more advanced styling

I chose "same as now" as my preference for all of the above. Nice to see the pros and cons when designing certain parts of a car. :smile:

stevew · Feb 28, 2020

I didn't even get the Honda survey when I purchased my Insight. But I don't mind if I don't get any other surveys as I think they're mostly spam generators.

andrew28 · Feb 29, 2020

stevew said:
I didn't even get the Honda survey when I purchased my Insight. But I don't mind if I don't get any other surveys as I think they're mostly spam generators.

How was your experience with the sales guy? Sometimes they don't forward your email to Honda if they think you're going to give them anything less than a 10.

Cthondaex2020 · May 21, 2020

Hi All,

A couple of weeks ago, I got a JD Power and Associates Survey in the mail for my Insight. It took about 20 minutes to complete and asked a lot of questions about the car which I answered honestly across the board.

Generally, I love the car like most people here, but of course I was honest about flaws- largely relating to the infotainment system, speakers, and rattles, etc- stuff that most of you have covered. Was curious to see if anyone else got a survey?

insightfully · May 21, 2020

Cthondaex2020 said:
Was curious to see if anyone else got a survey?

Added your question to this thread. A couple mentions of receiving the J.D. Power survey are above, along with another survey (MaritzCX) people have seen. I received both of those, plus a couple of dealer surveys.

Cthondaex2020 · May 22, 2020

insightfully said:
Added your question to this thread. A couple mentions of receiving the J.D. Power survey are above, along with another survey (MaritzCX) people have seen. I received both of those, plus a couple of dealer surveys.

Thanks! Yeah the other one I got was this: Ipsos

Cthondaex2020 · Jun 2, 2020

Wow and now another one too.. from this company. MaritzCX | Customer Experience Software and Research Seems like a lot of people want to know how much I like this car.

hasarad · Apr 17, 2021

I just received a survey request from Honda / J.D. Power for my new 2021 Insight EX. Took about 10 minutes to complete.

4star · Apr 18, 2021

I just got an online survey from JD Power a couple of days ago for my 2019 Insight. Kind of late in my opinion

hasarad · Apr 24, 2021

This morning I received an survey request from "Strategic Vision" about my 2021 Insight EX. Anyone else ever gotten this one?

andrew28 · Apr 24, 2021

hasarad said:
This morning I received an survey request from "Strategic Vision" about my 2021 Insight EX. Anyone else ever gotten this one?