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Discussion Starter #1
Hi All,

I just bought my new Insight on Friday the 13th and it had very low mileage.

But one thing I've noticed is that all windows, but most cumbersome is the windshield that you can see thousands of white specks when the sun his hitting you in the morning. It's too hard to get it myself, so I got this image from someone else seeing the same thing, but not on an Insight.

I was wondering if anyone has seen this, and resolution if there is any. Such as gotten their windshield replaced, left it as is, cleaning agent, etc.

Thank you!
 

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Was the windshield washed? It looks almost like it's been sandblasted to me. (We get high winds in Colorado, and they will blow sand, grit and other things to ding paint, windshields etc).
 

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Hi All,

I just bought my new Insight on Friday the 13th and it had very low mileage.

But one thing I've noticed is that all windows, but most cumbersome is the windshield that you can see thousands of white specks when the sun his hitting you in the morning. It's too hard to get it myself, so I got this image from someone else seeing the same thing, but not on an Insight.

I was wondering if anyone has seen this, and resolution if there is any. Such as gotten their windshield replaced, left it as is, cleaning agent, etc.

Thank you!
I think the problem was you bought the car on Friday the 13th... :devil:


You're the first person to report this here about the Insight but it seems(based on my google searching) like a manufacturing glass defect which you can file a warranty claim with the dealership.
 

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But one thing I've noticed is that all windows, but most cumbersome is the windshield that you can see thousands of white specks when the sun his hitting you in the morning. It's too hard to get it myself, so I got this image from someone else seeing the same thing, but not on an Insight.

I was wondering if anyone has seen this, and resolution if there is any. Such as gotten their windshield replaced, left it as is, cleaning agent, etc.
Haven't experienced that type of view on the windshield in sunlight. I do happen to have specks like these today, but I'm pretty sure it's just temporary dust accumulation for me. It's going to rain tomorrow and I expect mine to clear up. With the low mileage you described on your car, it doesn't seem good that your windshield might already be marred in this way.

Hopefully the white specks aren't an indicator of something worse coming... but there are mentions from Civic and CR-V owners that the windshield glass seems very 'fragile' and prone to spontaneous cracking. There's even a class action lawsuit in the works to cover 2017-2019 CR-V owners. - https://www.gen3insight.com/forum/27928-post51.html
 

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Discussion Starter #5
LOL @andrew28. I thought the same thing.

But what's weird it's on all the windows, not just the windshield. So I was thinking maybe it's from when they painted the car and the windows were in place glitter from the metallic paint could have blown all over the windows?

I have an appointment to go back to the dealership on Friday to the services department to see what they have to say, since it's under warranty.

Thanks @insightfully for that info! I didn't know that. I'll take a look and see.
 

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I've had new cars that have had the suction cup imprint on the window from the factory installation.

A couple / three times with invisible glass cleaner got rid of the imprints..

Clay barring the window may help too...

Welcome to the forum!
 

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Hi All,

I just bought my new Insight on Friday the 13th and it had very low mileage.

But one thing I've noticed is that all windows, but most cumbersome is the windshield that you can see thousands of white specks when the sun his hitting you in the morning. It's too hard to get it myself, so I got this image from someone else seeing the same thing, but not on an Insight.

I was wondering if anyone has seen this, and resolution if there is any. Such as gotten their windshield replaced, left it as is, cleaning agent, etc.

Thank you!
Welcome to the forum! Sorry to hear of your problem. Here are a few things to consider or look into. Run you hand across the glass and see if you feel anything and take a razor blade and lightly scrape the glass in a few small spots to see if anything comes off. Also, run your hand on the painted surfaces to see if you feel any roughness. Is the dealership very close to a bridge/over pass? Maybe the bridge was being painted on a windy day and paint spray carried over to the dealer lot. Take a look at other cars on the dealer lot to see if they have the same issue. Take a look at the dealership and see if their car wash/detail area is connected or right next to the paint/body shop. It is possible that you have some paint over spray where they were performing some priming or painting outside of a paint booth while your car was getting ready to be washed for delivery.
 

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Hi All,

I just bought my new Insight on Friday the 13th and it had very low mileage.

But one thing I've noticed is that all windows, but most cumbersome is the windshield that you can see thousands of white specks when the sun his hitting you in the morning. It's too hard to get it myself, so I got this image from someone else seeing the same thing, but not on an Insight.

I was wondering if anyone has seen this, and resolution if there is any. Such as gotten their windshield replaced, left it as is, cleaning agent, etc.

Thank you!
Hello, maybe you can try using clay bar on your windshield. It removes stubborn dust and specks.
I am unsure if there is a specific clay bar for glass instead of paint.
I have attached a how-to video.

 

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Discussion Starter #9
Hello, maybe you can try using clay bar on your windshield. It removes stubborn dust and specks.
I am unsure if there is a specific clay bar for glass instead of paint.
I have attached a how-to video.

https://www.youtube.com/watch?v=CWfOPZCcra4

@bryan I see you're in the bay area. Do you have a detailing shop, as I live in the peninsula. I think I'd rather have them do it than myself.
 

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So the dealership, the detailing department couldn't get it off, but the window expert used a razor blade and that did actually clean off one tiny part. But there's no way they would do that. LOL My local body shop store doesn't carry clay bar, at least not a good one, they had the one in the red box, not the one that's in the video. But good to know a razor blade can remove it. LOL

Thank you @LowRider and @whiteinsight for welcoming me to the forum. :-D Happy to be a part of a "family".
 

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I found a place nearby that says they do razor blades to windows all the time. I'm assuming it's because they remove tinting and I saw YT videos that show using razor blades to take off the glue.

Going tomorrow, wish me good luck! And if this works, that's my solution is finding a place that removes tinting. They say it's only $25, if it's only the windows...but again, I'll find out tomorrow! :-D
 

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So the dealership, the detailing department couldn't get it off, but the window expert used a razor blade and that did actually clean off one tiny part. But there's no way they would do that. LOL My local body shop store doesn't carry clay bar, at least not a good one, they had the one in the red box, not the one that's in the video. But good to know a razor blade can remove it. LOL

Thank you @LowRider and @whiteinsight for welcoming me to the forum. :-D Happy to be a part of a "family".
I would just demand the dealership to fix the problem due to safety hazard. It should be covered under the factory warranty. If the $25 glass scraper place damages the structural integrity of the glass or make it worse you're most likely on your own.
 

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I wish to chime in that I seem to have the exact same problem as the original poster. I was probably going to create my own thread, but luckily saw this and can now chime in.

It is really, really bad in direct sunlight. I have probably hundreds of tiny white specks. A guy at a detail place looked at my windshield and claimed that he saw some "pitting" of
the glass. Between the specks and the more serious pitting problems, I really have an issue with the Insight windshield.
 

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I found a place nearby that says they do razor blades to windows all the time. I'm assuming it's because they remove tinting and I saw YT videos that show using razor blades to take off the glue.
Are the specks limited to the windshield, or do you see similar issues embedded into the paint as @LowRider inquired?

I wish to chime in that I seem to have the exact same problem as the original poster. [...] It is really, really bad in direct sunlight. I have probably hundreds of tiny white specks. A guy at a detail place looked at my windshield and claimed that he saw some "pitting" of the glass. Between the specks and the more serious pitting problems, I really have an issue with the Insight windshield.
Sadly, there have been complaints on glass quality among multiple Honda models. Not sure what's changed (maybe something related to improve glass optics for camera?), but newer Honda glass seems prone to damage. Also since windshields are an 'external' feature and exposed to the elements, Honda hasn't readily accepted any responsibility for the alleged issues...
 

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Discussion Starter #15
Are the specks limited to the windshield, or do you see similar issues embedded into the paint as @LowRider inquired?

No, I think the paint is fine. But you can’t really tell because it’s a metallic silver. But it’s on all windows.

So sadly I’m a pushover and they suggested using steel wool instead of razor blade. However, it did look 1k x better on the windshield, but now I think there’s tiny marks from the steel wool. I should have demanded razor blade and one window at a time. Yes, I am upset and mad at myself for just not leaving. I didn’t pay anything nor ever going back. So taking it to a more expensive professional detailing place to look at the other scratches to buff out and get them legally ceramic tinted. :grin: My car still looks beautiful, but if you have OCD like me, and look so closely with a flashlight looking through it, it has to look perfect. Especially since it’s a brand new car.

So I would not agree with using steel wool on new car windows. Period.

As for someone with the car longer, it work or go with clay bar, but definitely do not go to a place that does car washing and detailing. That was my mistake. Again, I am a 1st time new owner of a car. Find a professional detailing place.
 

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So sadly I’m a pushover and they suggested using steel wool instead of razor blade. However, it did look 1k x better on the windshield, but now I think there’s tiny marks from the steel wool. I should have demanded razor blade and one window at a time. Yes, I am upset and mad at myself for just not leaving. I didn’t pay anything nor ever going back. So taking it to a more expensive professional detailing place to look at the other scratches to buff out and get them legally ceramic tinted. :grin: My car still looks beautiful, but if you have OCD like me, and look so closely with a flashlight looking through it, it has to look perfect. Especially since it’s a brand new car.
Maybe also consider giving your car a good rinsing, if not already done since the steel wool application. Should help loosen/remove any pieces that may have broken-off while the steel wool was being used (i.e. before oxidation occurs).

Any idea what grade of steel wool they used? 0000 is considered 'super fine' quality. Scotch Brite sells 'no scratch' and 'light duty' versions of their scrubbing pads to clean glass surfaces (like appliances). - https://www.gen3insight.com/forum/24908-post6.html
 

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Their is almost no-way that would come from an assembly paint job. Is it only the glass that feels rough, or does the paint on the car feel rough as well?

If everything feels rough, than most likely it's overspray from a construction site (or maybe they painted the dealership).

Clay bars are pretty much the safest way to get it off, just use a good lube:
Heavy Duty clay bar kit

Normally I'd recommend a medium duty clay bar, but overspray is definitely a heavy duty job. In the body shop, we normally used a new razor blade, and glass cleaner, for an alternative method.
 

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Discussion Starter #18
So I then just noticed that the people who did the steel wool, one kid on the passenger side used the steel wool past the window and scratched up my B pillar. So either I buy replacement parts or find a way to remove it.

But back to the windows, I finally got into contact with a window repair specialist who does do car windows and did a polishing on all windows and added sealant to them. They look great, except now I see there are possibly internal scratches that could have been there originally or when the detailing department at the dealership did it. It’s on my moon roof and windshield on the drivers side. Since it hasn’t been sunny out I have to see how many more there are internally. Sigh. Now I am just prone to see scratches, which I probably wouldn’t of noticed in the first place.

Anyways, Merry Christmas 🎄 and happy holidays all!
 

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So I then just noticed that the people who did the steel wool, one kid on the passenger side used the steel wool past the window and scratched up my B pillar. So either I buy replacement parts or find a way to remove it.

But back to the windows, I finally got into contact with a window repair specialist who does do car windows and did a polishing on all windows and added sealant to them. They look great, except now I see there are possibly internal scratches that could have been there originally or when the detailing department at the dealership did it. It’s on my moon roof and windshield on the drivers side. Since it hasn’t been sunny out I have to see how many more there are internally. Sigh. Now I am just prone to see scratches, which I probably wouldn’t of noticed in the first place.

Anyways, Merry Christmas 🎄 and happy holidays all!
Did your dealership decline to repair the glass before you took it to the detail shop? I would've fought them to get it fix instead of doing a cheap fix at a detail shop.
 

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But back to the windows, I finally got into contact with a window repair specialist who does do car windows and did a polishing on all windows and added sealant to them. They look great, except now I see there are possibly internal scratches that could have been there originally or when the detailing department at the dealership did it. It’s on my moon roof and windshield on the drivers side. Since it hasn’t been sunny out I have to see how many more there are internally. Sigh. Now I am just prone to see scratches, which I probably wouldn’t of noticed in the first place.
Sorry the issue persists for you. Did the dealer apply any tinting, which would be on the inside surface? The glass has factory tint with 70% transparency, which is built "into" the glass/structure, rather than a surface film. - https://www.gen3insight.com/forum/313-exterior/2066-glass-windows-honda-insight-have-factory-tint.html

But especially since you're seeing something on the interior, it sounds like an issue worth bringing up to the dealer for input and/or suggestions; they can't claim that external conditions or everyday driving caused issues you're seeing on the cabin-side of the glass.
 
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