[Mobilcams]

I think we read this same following excerpt (included in recall docs posted on NHTSA site):
"Honda has received 183 warranty claims, 68 field reports, and no reports of injuries or crashes related to this issue."

I interpreted as a significant-enough issue surfaced to trigger warranty claim and troubleshoot back to the fuel pump. And while no major issues have occurred, this is a safety issue that could result in injuries or accidents.

Yes that's exactly what I read!! Man you are so awesome! Haha.. I would only consider it a safety hazard in our cars if our batteries are low.. I am curious as to how they would react while trying to make a left turn and the engine stalled out. I owned a 2008 Civic Hybrid and that thing was a safety hazard with the engine running and trying to turn left on a low battery charge lol. While I do not like the thought of being stranded on the side of the road, I am not sure it would be too much of a safety hazard with the electric motor as a back up. I do not know what the outcome of fuel starvation in our car would be (nor do I want to find out on my own) but I am curious if there are any posts about this happening in any of the other sport hybrid models such as the Accord.

Maybe the warning will be the one about reduced power etc.. ?

 

[andrew28]

I found this review on edmunds that was posted back in May before anyone knew about the recall.

Tons of problems now it will not start.

2019 insight 8k miles, Ive had a few problems before with warning lights and such, mostly the tire pressure one. About 2 weeks ago i started getting tons of warnings when I first started. But it still drove but none of the fancy stuff worked like lane assist and cruse control etc. I decided...

www.gen3insight.com

I wonder if this(Power System Failure) is what @JasonRL is experiencing(fuel pump failure?)...

 

[Mobilcams]

View attachment 5400

I found this review on edmunds that was posted back in May before anyone knew about the recall.

Tons of problems now it will not start.

2019 insight 8k miles, Ive had a few problems before with warning lights and such, mostly the tire pressure one. About 2 weeks ago i started getting tons of warnings when I first started. But it still drove but none of the fancy stuff worked like lane assist and cruse control etc. I decided...

www.gen3insight.com

I wonder if this is what @JasonRL is experiencing...

Wow, so lets condemn an entire line of cars because of an issue with a fuel pump that has affected 3 major manufacturers. Sorry - get off the forum if you have nothing but trolling to do..

UPDATE I am so so sorry for misreading that!!!!!! I was half reading things and ended up looking like a butthead!

 

[andrew28]

Wow, so lets condemn an entire line of cars because of an issue with a fuel pump that has affected 3 major manufacturers. Sorry - get off the forum if you have nothing but trolling to do..

That screenshot was from a review on edmunds not this forum. He wouldn't had known it was a part made by denso at the time he posted the review in early May either. Majority of car owners would think the parts are all made by the automaker vs being outsourced. So if a part in a Honda car failed they would blame it on bad Honda quality.

 

[insightfully]

That screenshot was from a review on edmunds not this forum. He wouldn't had known it was a part made by denso at the time he posted the review in early May either. Majority of car owners would think the parts are all made by the automaker vs being outsourced. So if a part in a Honda car failed they would blame it on bad Honda quality.

Ya - the reviewer on Edmunds was likely one of the "183 warranty claims" made before (5/3) the global 1.4MM vehicle recall was made for fuel pumps. It wasn't until Mar 2020 that Honda started to review warranty data, and not until 5/21 that Honda confirmed the defect and started recall steps.

Sounds like the reviewer was 'lucky' in that the engine behavior prevented start-up at all (versus stalling on road). Maybe also 'lucky' in that it sounds like the gas engine started when powered on, rather than starting in EV mode and later having gas engine kick in while driving (?). Regardless, "revving and stalling" will be something I now monitor until I get the recall repair done.

I also wonder if fuel pump failure is more likely based on use (20k miles in reviewer's post) rather than age (~1 year on road)... or maybe it's just not a predictable failure at all since it's a material failure (?).

 

[insightfully]

https://www.gen3insight.com/threads/tons-of-problems-now-it-will-not-start.3188/post-36208
I wonder if this(Power System Failure) is what @JasonRL is experiencing(fuel pump failure?)...

Might be different (?) - the video looked "electrical." I didn't hear the engine revving or stalling, and it sounds like the car can be driven 'normally' after a few power cycles.

 

[insightfully]

Wow, so lets condemn an entire line of cars because of an issue with a fuel pump that has affected 3 major manufacturers. Sorry - get off the forum if you have nothing but trolling to do..

There are a few nuggets to pull out of the review cross-referenced from Edmunds... like what to hear/expect at failure, rough mileage/age at failure, error messages that will appear, etc.

I think we're all just trying to piece available info together, since Honda has been slow(er) in communicating the recall directly to owners... and since some of us are postponing the repair.

 

[Carfreak09]

I NARROWLY avoided the recall as my car was made in March 19. Mine must have been one of the first with the improved part.

 

[insightfully]

I'm undecided on whether to do it early or later right now. If I see covid-19 spiking again in Massachusetts I will probably do it early to get it over with. If not I will wait until the Fall when I'm due for my next oil change.

As a lower-mileage driver, I'm prepared to wait up to a year to schedule the recall repair. Although bringing the car to the dealer at any point before then could trigger the 'involuntary recall repair' for Honda liability reasons, as experienced by @Pb42.

The main deciding factor for me will be when replacement parts also become available for the Civic Hatchback/Type-R, Fit, and HR-V. Parts currently are available only for the Accord and Insight, which combined are <20% of affected vehicles. I want to wait until dealers have 'practiced' on HR-Vs and Civic Hatchbacks before my Insight. The Civic Hatchback setup will be most similar to the Insight's, so I'm waiting for those owners to report successful recall repairs.

Here's the relative ranking for affected US vehicles, out of 136k total across Honda and Acura:
29.2% = 2018-19 Honda HR-V (20416 in 2018, 19260 in 2019 model year)
25.3% = 2019 Acura RDX (34405)
17.8% = 2018-19 Honda Civic Hatchback (14838 in 2018, 9397 in 2019 model year)
11.0% = 2019-20 Honda Insight (14949 in 2019, 10 in 2020 model year)
7.5% = 2018 Honda Accord (10152)
6.8% = 2019 Honda Fit (9294)
1.3% = 2018-19 Honda Civic Type-R (1248 in 2019, 537 in 2018 model year)
0.2% = 2019 Acura RLX Hybrid (206)
0.1% = 2018-19 Acura NSX (14 in 2018, 132 in 2019 model year)
0.1% = 2019 Acura RLX (124)

The top 3 models are 72% of affected vehicles across Honda and Acura. And if Acuras are excluded, the HR-V and Civic Hatch are 63% of the Honda recall.

 

[4star]

I just checked my VIN number again on Honda.ca regarding the fuel pump recall and it still says there is no recall for it. I have a build date of 01/19 so it should fall within the right parameters. I wonder if Honda used different fuel pumps for Canada? Has anyone in Canada gotten a recall notice.? I’m hoping I can escape the recall after reading some of the horror stories

 

[insightfully]

I just checked my VIN number again on Honda.ca regarding the fuel pump recall and it still says there is no recall for it. I have a build date of 01/19 so it should fall within the right parameters. I wonder if Honda used different fuel pumps for Canada? Has anyone in Canada gotten a recall notice.? I’m hoping I can escape the recall after reading some of the horror stories

Only 10k cars in Canada across the total Honda/Acura brand are affected, versus 136k cars in the US. Canada sales are also only 2% of the total Insights produced globally, so proability-wise, your chances of being impacted seem low. Unfortunately, the Transport Canada (seemingly equivalent to US's NHTSA) just shares the total affected vehicles, rather than the # of units affected by model/year as in US.

1-888-946-6329 is listed as the Honda recall contact line for Canada (versus 1-888-234-2138 for US Honda recalls). You could call and see if Honda's system shows anything different from the online Honda.CA recall site. For prior Honda recall on different/older car, was advised by the customer service line to re-check monthly for updates. In the US at least, Honda has advised that dealers were notified of the fuel pump recall on 5/29/20 and owners will be notified by 7/22/20. If you don't receive anything by 7/31/20, perhaps you're in the clear...?

 

[yecam]

I just checked my VIN number again on Honda.ca regarding the fuel pump recall and it still says there is no recall for it. I have a build date of 01/19 so it should fall within the right parameters. I wonder if Honda used different fuel pumps for Canada? Has anyone in Canada gotten a recall notice.? I’m hoping I can escape the recall after reading some of the horror stories

I just checked this evening and found that my VIN also has no associated recall. Mine was built in April, 2019.

 

[insightfully]

I just checked this evening and found that my VIN also has no associated recall. Mine was built in April, 2019.

Thats great news to be in the clear. For US models, the affected 2019 models were built between 5/23/18 and 3/8/19... but all Insights are built at the same (Greensburg) plant, so it seems like similar date range could apply to all global Insights produced.

 

[insightfully]

Skimming thru the 17 (!!) documents posted:

The number of posted documents is now up to 39 total (22 new ones from June 2020) on the NHTSA site. They're posting information for all affected models within the updates, rather than just vehicle-specific updates.

Highlights from the newly added documents:

• Additional information/comments in an updated version of the Insight repair instructions, including part handling/disposal, o-ring installation, and that filter installation should be done on workbench rather than inside car - https://static.nhtsa.gov/odi/rcl/2020/RCRIT-20V314-1139.pdf
• Parts were originally not available for the Civic Hatchback, Civic Type R, Fit and HR-V when the recall was announced in late-May, but parts became available for the Civic Hatchback and Civic Type R on 6/18/20 (plus Acura models). Replacement parts for the Fit and HR-V are still pending... and the HR-V is the most-affected vehicle.
• 62 Honda Fits were removed from the recall count, marginally reducing the total number of US Honda affected vehicles to 135,995 - https://static.nhtsa.gov/odi/rcl/2020/RMISC-20V314-4673.pdf
• The newly posted repair instructions for the Civic Hatchback and Civic Type R include a step for lifting the front end of the vehicle to avoid fuel spillage before repair, and specifies a target height if the fuel tank has 90% level of higher; draining the fuel tank isn't required. This step for lifting the front end and checking fuel level is NOT in the Insight or Accord repair instructions.

 

[blackheart]

Im pretty confused, I got a notification saying my Insight had a recall for my vin in one of my apps. So I called and asked my local dealer about scheduling a service date. However after giving my VIN I was told my car was not be part of the recall. Is there a specific ranger of dates affected?

 

[insightfully]

Im pretty confused, I got a notification saying my Insight had a recall for my vin in one of my apps. So I called and asked my local dealer about scheduling a service date. However after giving my VIN I was told my car was not be part of the recall. Is there a specific ranger of dates affected?

What was the source of your notification (e.g. app? mail? Honda-related? Honda-external?). On the Civic forum, people have reported getting different recall information when they've checked the Honda Owners site versus the NHTSA site. It might be worth checking your VIN in both site locations.

Affected US 2019 models were built between 5/23/18 and 3/8/19 (14,949 units), and 2020 models were built between 8/26/19 and 9/17/19 (10 units). The production date for your car is listed as a "MM/YY" on a sticker at the drivers side door sill.

 

[andrew28]

Im pretty confused, I got a notification saying my Insight had a recall for my vin in one of my apps. So I called and asked my local dealer about scheduling a service date. However after giving my VIN I was told my car was not be part of the recall. Is there a specific ranger of dates affected?

You can confirm the recall via Recall Information for Safety & Defects | Honda Owners Site.

What was the source of your notification (e.g. app? mail? Honda-related? Honda-external?).

I would guess either HondaLink app or the Carfax Car Care app.

 

[Wolverine51]

My 2019 Insight EX build date was 11/'18

nhtsa.gov/recalls shows "0 Unrepaired Recalls" for my VIN 19XZE4F50KE019029

Have I dodged a bullet ?

 

[insightfully]

Have I dodged a bullet ?

It looks like your VIN check is 'clean' on the Honda Owners/Recall site as well. However, even the NHTSA recalls info page provides the following caveat:

What if my car isn't recalled now? Could it be recalled later?
Yes. Whether a manufacturer independently conducts a safety recall or NHTSA orders one, the manufacturer must file a public report describing the safety-related defect or noncompliance. Manufacturers are also required to notify owners by mail within 60 days of notifying NHTSA of a recall decision. [...] There may be a delay with very recently announced safety recalls for which not all VINs have been identified. VINs are added continuously so please check regularly.

 

[andrew28]

I got the recall letter in the mail. Honda also warns if you don't do the recall as soon as possible it could be consider as lack of proper maintenance and void the emissions warranty presumably...